Privacy Policy
Your privacy is important to us at SK Online Agency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and seller services platform.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, address, payment details
- Seller Information: Business name, trade license, business contact details
- Technical Data: IP address, browser type, device details, cookies
- Usage Data: Pages visited, time spent, interactions on the platform
2. How We Use Your Information
Your information may be used for:
- Account creation and verification
- Processing orders, payments, payouts, and refunds
- Improving platform performance and security
- Marketing communications (with your permission)
- Fraud prevention and seller verification
- Customer and seller support
3. Sharing Your Information
We may share your information with:
- Verified sellers and buyers (as needed to complete an order)
- Payment processors and logistics partners
- Customer support tools
- Legal authorities if required by law
We do not sell your personal information to third parties.
4. Cookies & Tracking Technologies
We use cookies to:
- Improve website performance
- Remember user preferences
- Analyze platform traffic
- Provide personalized content
5. Data Protection & Security
We implement security measures including:
- Encrypted data transmission (SSL)
- Limited access to sensitive information
- Regular system monitoring
- Secure payment gateways
6. Your Rights
You may request to:
- Access your personal data
- Update or correct your information
- Delete your account or data (exceptions may apply)
- Opt‑out of marketing communications
7. Data Retention
Your data is retained only as long as needed to provide our services or comply with legal requirements.
8. Third‑Party Links
Our website may contain links to third‑party sites. We are not responsible for their content or privacy practices.
9. Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
11. Contact Information
If you have questions about this Privacy Policy, contact us:
📧 Email: support@skonlineagency.com
📞 Phone: +8801947595148
🏠 Address: Chuadanga Sadar, Chuadanga